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Partial payment info was on display

Last week, an unlucky group of customers of the online casino site 32Red received a scare when they saw their account balances mysteriously fluctuate and someone else’s account info replace their own. The site has since said that it was not a hack or a full-fledged data breach, but rather was a technical problem on a server that has since been fixed.

The issue manifested itself on the morning of February 18, when some customers saw the account name and last four digits and expiration dates of payment cards that were not their own. Some even saw complete usernames, real names, addresses, e-mail addresses, and phone numbers of another player.

Balances looked like they were fluctuating for no reason

Of course, with the wrong account information came incorrect account balances, understandably freaking some people out.

One player told Verdict that his balance seemed to be half of what it was supposed to be when he was playing roulette. “I then noticed money being deducted at the start of the spin and at the end,” he said. “At first, I thought it was a glitch that might correct itself if I needed to top up.”

“Eventually I did need to top up as my credit was being drained super-fast. Upon trying to top my balance, my cards weren’t present but two others were. I then suspected being hacked and someone set up in my account to steal my money.”

He could actually see the account balance changing with no action of his own. 32Red did say it was aware of the problem when he contacted them and that they were investigating.

“The technical issue was caused by a fault in a server that handles session information,” 32Red parent company Kindred Group told Verdict.

Earlier this week, 32Red said that it took the site offline to fix the problem. Everything is now back up and running. The company said that nobody has been hurt financially and that no transactions were made on incorrect cards.

32Red has contacted the Gibraltar Regulatory Authority. It has also been contacting the affected customers this week. 118 players in all were subject to the temporary online gambling Twilight Zone.

Customers should keep an eye on things

Jake Moore, cybersecurity specialist at internet security firm ESET, told Verdict that even though this was a relatively minor hiccup, it could still cause major problems for customers.

“Malicious actors can do a lot of damage with even a fraction of data that is leaked – even the last few digits of a card number to other customers as it can easily make its way into the wrong hands,” he said.

Now, from everything 32Red has said, there is no reason to think any of the account information appeared anywhere besides the screens of the 118 affected customers, but there is always at least some non-zero chance that it did. Moore added that it doesn’t take much for criminals to do their thing and that the customers who experienced the glitch should “remain on high alert to fraud and should think twice before communicating with any email or phone call over the coming weeks.”

Contents

  • BetOnline Sign-Up and Depositing Money

When you sign up at BetOnline you can receive up to $1,000 in free play.

BetOnline Promo Codes

As of right now, the main promotions on BetOnline are deposit bonuses Whether you are a new customer or an existing customer, you have can receive a deposit bonus. Below we will detail initial deposit bonuses for new customers, and then briefly explain the promotions for existing customers.

NameDetailsPromo CodeRollover Amount
Welcome Bonus DepositReceive a 50% bonus to your initial deposit, up to $1000BOL100016x
Cryptocurrency DepositBetOnline will match 50% of your deposit up to $500CRYPTOBET15x
Lifetime Bonus GuaranteeAllows users to receive a 25% Sportsbook Bonus anytime they add money to their existing accountLIFEBONUS6x

BetOnline Welcome Bonus

Account

When you use the promo code BOL1000 you will receive a 50% bonus to your initial deposit. This bonus can be worth up to $1,000 in free play. To receive this bonus you need to sign up for a new account and make your first deposit.

To qualify, your deposit must be at least $25. There is 15x rollover requirement for this promotion. You must use existing free plays before claiming new free plays. You can only earn and use free plays from the sportsbook, they cannot be earned or used used in the Casino, Live Betting, Poker, or Racebook. You also cannot withdraw for the first 30 days after using this promo code.

BetOnline Crypto Bonus

You can receive a 50% deposit bonus for your first Cryptocurrency deposit to BetOnline. All you need to do is use the promo code CRYPTOBET and make a deposit of $20 or more. BetOnline will match 50% of your deposit up to $500. If you have deposited using Cryptocurrency before, you are not eligible for this promotion.

Currently, BetOnline accepts BitCoin, Bitcoin Cash, Ethereum, DASH or Litecoin. One of the benefits of using Cryptocurrency, is that BetOnline waves the processing fee.

Here are some of requirements for this promotion. There is a 14x rollover requirement. You must use all existing free plays before claiming new free plays. Only residents in the USA or Canada can claim this.

You also cannot withdraw for the first 30 days after using this promo code. You can only earn and use free plays from the sportsbook, they cannot be earned or used used in the Casino, Live Betting, Poker, Racebook or Skill Games.

BetOnline Lifetime Reload Bonus

One of the good things about BetOnline, is that they offer their Lifetime Bonus Guarantee. This allows users to receive a 25% Sportsbook Bonus anytime they add money to their existing account. While most places only give a deposit bonus on your first deposit, BetOnline rewards you when you reload your account during your entire time with them.

To receive the bonus, enter the promo code LIFEBONUS during your deposit. Your deposit must be at least $50 and You can receive up to $1,000 in bonuses for each deposit that qualifies. There is a 6x rollover requirement for this promotion. You must use all existing free plays before claiming new free plays. You also cannot withdraw for the first 30 days after using this promo code. You can only earn and use free plays from the sportsbook, they cannot be earned or used used in the Casino, Live Betting, Poker, Racebook or Skill Games.

Rollover Requirements on Deposit Bonuses on BetOnline

We will briefly explain the qualifications for the 3 bonuses in the table above (explained in details in the following sections). All 3 bonuses have a rollover requirement, but each promo has different amount so make sure to read the details below. To clarify, a rollover requirement means you must must wager a certain amount of money before you can withdraw your money. The formula for rollover requirement is (“deposit” + “bonus”) x rollover amount. So if you have a 6x rollover and deposit $100 with a 50% bonus, to receive your full bonus for the promo, you will need to wager ($100 + $50) x 6, which is $900 total. You do not need to do this all at once, but your total best must be at least $600 to receive your full bonus.

BetOnline Sign-Up and Depositing Money

Creating a new account

Signing up for a new account on BetOnline is straightforward.

All you need to fill out in the form with the following info:

  • First Name
  • Last Name
  • Email
  • Password
  • Your Address (Street, City, State and Zip Code)
  • Phone Number
  • Date of Birth
  • Mother’s Maiden Name

When you are finished filling out the form, press the “Create An Account” button to submit your info. This will take you to a “Welcome” page letting you know that you are now a member. Now click on the “Get Started” to take you the main portal, where you can make your first deposit if you are ready. You should also receive an email from BetOnline that you account has been created.

Initial Deposit

When making a deposit, whether it is initial or reload deposit, you can choose between Credit Card, Cryptocurrency or other Options.

If you select Credit Card, you can use a Visa or MasterCard to make you deposit. You just need to fill in your:

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  • Credit Card Number
  • Expiration Date (MM/YY)
  • CVC/CVV Security Code
  • Last 4-Digits of your Social Security Number

After you entered your credit card info, you can either select the amount of $50, $100, $200, $300, $400 or $500 by clicking on those predefined amounts. You can also choose to enter your own desired amount below that.

An important thing to note, is that credit card deposit will incur a fee of 6.5% to your total deposit. If you wish to skip this fee, you can make a Cryptocurrency deposit.

If you wish to deposit using Cryptocurrency, you can use BitCoin, Bitcoin Cash, Ethereum, DASH or Litecoin.

Remember, to receive your welcome bonus, make sure to use promo code BOL1000 so you can get up to $1,000 in free play with you initial deposit of at least $25.

Get $50 Free Play For First Mobile Sports Bet

To be eligible for this promotion you have to make your first mobile bet on BetOnline using either a phone or tablet.

If your first mobile bet wins, you take earnings from your wager. But if your first bet loses, you will be reimbursed up to $50 in free play. If you bet $25 and lose, you will receive a free bonus of $25 to try again. If you bet $75 and lose, you will receive $50 from your initial mobile bet, only losing $25.

This promotion is more of an second chance or insurance if you lose your first mobile bet. Either way, you can use this strategy to be more aggressive on your first bet and swing for a big reward. If you lose, you will get up to $50 back in free play. Giving you a second chance to win. You can choose to be conservative or try for bigger rewards.

In order to get your free play bonus for your losing bet. Send an email to [email protected] with the subject line $50 Mobile Free Play. In your email, include your account number and ticket number on the single bet that lost. This must be done within 24 hours from when the game ends. Remember this is only valid for your first initial mobile bet on BetOnline. You should receive your free bonus with 48 hours.

As a reminder, this promotion also has a 6x rollover associated with the free play before you can withdraw.You also must claim all other free plays before claiming this one.

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How To Delete My Betonline Account

Sep 14, 2018

How To Close Betonline Account

Whee!!! Awesome!!

Cancel Betonline Account Sign Up

Found this just in time for the NFL season - loving Betonline! Great site, easy to deposit and bet on your picks! At this moment, we're entering Week 2 but I went undefeated in Week 1!! Got Betonline!!! Yes, so obviously very happy with the site and highly recommend it! Just be sure that if you get the bonus, that you understand how it works - you have to bet a lot to actually receive your bonus and they don't allow any withdrawals for like the first 30 days or something. Not worried, I plan on sticking around all season!