Casino Rewards App

mychoice® Rewards Loyalty App FAQs:

How can existing mychoice guests download the mychoice Rewards Loyalty app?
• Guests can go to the Apple App Store or the Google Play app store and search for “mychoice rewards”.
• Alternatively, guests can hold their phone up to property signage that will direct them to the mychoice app store page for download via QR code.

How can existing mychoice guests login?
• Guests will need to register the first time the app is used unless they already have a mychoice.com login.
• If an online account was created prior to July 2019, guest must delete the old account and re-register. This can be done by reaching out to mychoice[email protected]

Why hasn’t a guest received their verification email?
• If a guest has already registered their email address with mychoice.com then they will not receive an email verification and should login to the app using the same login credentials.

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What features can be found in the first app release?
• Check mycash balance
• View tier status
• View offers
• The mychoice app can be used in lieu of the mychoice card
• Customer can click on the QR code on the HOME screen of the app to see their digital card.
• Digital card can be scanned using a barcode scanner installed at any location currently allowing card swipe.

Win/Loss Statement is currently not available on the mychoice Rewards Loyalty App; it can be obtained on mychoice.com.

App

For any questions relating to the 5 million credit promotion on mychoice casino, please contact [email protected]choicecasino.com.

mychoice® Rewards Loyalty App Promotion

Summary: All existing mychoice guests who download the mychoice app will receive $10 mycash® and 5 million credits on mychoice casino.

PA Resident Bonus: Additionally, mychoice guests who reside in the state of Pennsylvania, based on the address associated with their mychoice account, will receive a promo code for a 20% deposit bonus up to a $50 bonus on HollywoodCasino.com.

Dates and Times:
• Start Date: November 9, 2020 6:00:00 a.m.
• End Date: March 31, 2021 5:59:59 a.m.

Details: All existing mychoice guests who download the mychoice app will receive $10 mycash and 5 million credits on mychoice casino:
• $10 mycash is loaded to guests’ accounts the day of mychoice app download. Guests will receive a push notification stating that mycash has been loaded to their accounts. mycash can be redeemed in multiple ways including but not limited to the following: food, hotel, on-property retail outlets, social gaming, slot play. See Official mychoice Rules for details.
• After the start of the promotional period, guests will receive a push notification at the time of download with the promo code for 5 million credits on mychoice casino; the promo code will also be displayed on the home screen within the app for seven (7) days. The promo code may be redeemed once per account.

Additionally, mychoice guests who reside in the state of Pennsylvania, based on the address associated with their mychoice account, will receive a promo code for a 20% deposit bonus up to a $50 bonus on HollywoodCasino.com:

Promo code for a 20% deposit bonus will be distributed via email (current email listed on guests’ mychoice account) within 7 business days of the mychoice app download. Recipients must register and make a deposit on HollywoodCasino.com to receive the offer. Players must be physically located in the Commonwealth of Pennsylvania to use bonus funds. See HollywoodCasino.com terms and conditions for information on eligibility for creating and using an interactive gaming account.

Rules:

$10 mycash: Must be 21. This offer is non-negotiable, non-transferable and may not be combined with any other offer. Penn National Gaming reserves the right to change or cancel this promotion at any time. See Player Services for complete rules. Offer not valid for self-exclusion program enrollees in jurisdictions in which Penn National Gaming, Inc. operates or who have been otherwise excluded from the participating property.

5 million credits on mychoice casino: mychoice casino games are intended for use only by those 21 or older, and only for amusement purposes. No actual money or anything of value can be won playing these games. Practice or success at social gaming does not imply future success at real-money gambling. Valid account registration is required to redeem offer. Offer is non-transferable. Offer not valid for self-exclusion program enrollees or who have been otherwise excluded from mychoice casino. Restrictions may apply. Gambling problem? Call 1-800-522-4700 for help. In MO 1-888-BETSOFF, IN 800-9-WITH-IT, OH 1-800-589-9966, PA, IL, NV and WV 1-800-GAMBLER, MA 1-800-426-1234, MI 1-800-270-7117, NM 1-800-572-1142, IA 1-800-BETSOFF, MS 1-888-777-9696. Self-exclusion program enrollees are not eligible to gamble at any property.

20% deposit bonus up to a $50 bonus on HollywoodCasino.com: This offer may be redeemed once per account. Offer valid date and time are as follows in Eastern Time (ET): 11/9/2020 at 6:00:00 a.m. ET through March 31, 2021 5:59:59 a.m. ET. Must register and make a deposit on HollywoodCasino.com to receive the offer. For more information, view Terms & Conditions on HollywoodCasino.com. Gambling problem? Help is available. Call 1-800-GAMBLER for help. Must be 21 or older. Must be in PA to play.

©2021 Penn National Gaming, Inc. All rights reserved.

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